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Once you’ve placed your order, it usually takes 24 to 48 hours to process it for delivery. After that you will receive it in 3-10 Business days.

We do accept exchanges and they follow the same conditions as returns. In order to ask for an exchange, please mention that you would like your item to be exchanged with another item when preparing your return with our support. The return fee will be charged extra.

You can purchase on our website using a debit or credit card. We additionally offer Google Pay and Cash on Delivery. You can choose these payment methods at checkout.

Order can be canceled till the same is out for delivery. Note: This may not be applicable for certain logistics partners. You would see an option to cancel within the ‘My Orders’ section under the main menu of your account then select the item or order you want to cancel. Order cannot be canceled once it is out for delivery.

The number of days before an order is picked up can vary. It depends on when the logistics team picks up your product. On an average, the product is picked within 4 to 7 business days.

Number of days to pick up a product may vary as per the logistics team that will be assigned to pick up your product. The product will be picked anywhere between 3 – 7 days.

You can track your order as soon as it is shipped out. To know the status of your item real time, just tap on the tracking link in the email sent to you. Alternatively, you can also login to Giftcare.com and visit the ‘My Account’ section to know your order status.

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